Product Support for GIDEON Users and Administrators

The resources below should help you with any problems you encounter.

FAQ - Answers to our most Frequently Asked Questions.

Blog - Latest features and news.

Institutional administration

Update GIDEON access URL
Setting up Pubmed links
Checking access log files
Managing Usernames/passwords (for non-IP authenticated access)

Resources - Resources explaining how to use GIDEON

Cases - sample cases of how GIDEON can be used

CD Installation - Quick and simple guides for your initial CD software installation and subsequent updates.

Contact Customer Service
Please provide customer service with an exact description of what you require or suggestions for FAQ.