Information for Institutions
New institutional customers, please contact EBSCO for information regarding ordering GIDEON.
Current customers, please contact us regarding your account and renewals.
GIDEON offers institutions a straightforward license plan to meet the needs of their health care professionals.
Institution license
We offer both an unlimited use and concurrent use license depending on the
type and size of institution. This license plan
allows any person within the organization to access GIDEON via the Internet.
With the concurrent use license, access is limited to a specified number of
users who may be logged on to the service simultaneously.
For organizations that don't have internet access, the alternative configuration is PC terminals running the CD version.
Access
Users access GIDEON via a unique URL which is protected by one of the following:
- an IP address or range of IP addresses
- individual user accounts - set up by administrator
- token server
Other access plans are also available. Please contact us for more information about how the GIDEON can meet the particular needs of your organization.
Installation and Support
Because all components of GIDEON reside and are updated frequently at our data center, there is no installation or maintenance required. Users simply access the service via the Internet using a Web browser of their choice. Email and Toll-free customer service is available to answer all your questions.
For More Information
Please contact us to learn more about our Institutional license plans:
- EBSCO
- Online: Request for information
- Phone: Call (888)6GIDEON or (888)644-3366 or +1 (323)934-0000
- Via email:

